AI @ Disney
Summary
- Disney's AI adoption evolved from exploratory use-cases in 2021 to forming dedicated business units and offices by 2024, signifying a strategic commitment to AI across media, animation, and immersive experiences.
- Key figures include CEO Bob Iger emphasizing responsible generative AI use starting early 2025, and senior VP Kyle Laughlin advocating AI-driven robotics and character development supporting a $60B investment horizon.
- AI implementations range from cost-cutting task forces and actor replacement controversies, to advanced reinforcement learning for lifelike robotics in parks, with ongoing legal challenges over AI-generated content highlighting risk areas.
VIBE METER
5 AI Use Cases at Disney
Robotics Autonomy2025Customer Facing
IP Protection2025
Immersive Experiences2024Customer Facing
Content Automation2023Customer Facing
Cost Reduction2023
Timeline
2025 Q3
Disney leverages reinforcement learning for robotics with Imagineering creating lifelike droids; AI strategy focuses on vertical integration of IP and immersive experiences, though deployment challenges exist behind the scenes.
2025 Q2
Disney advances AI strategy to improve service quality and explores broader implications, while continuing litigation against AI firm Midjourney over copyright infringement using Disney IP.
- HFTP Blog: Beyond the Magic: How Disney's AI Strategy Is Redefining Entertainment
- Disney Careers: Lead Machine Learning Engineer (Artificial Intelligence) Job Posting
- Frost Brown Todd: Midjourney Faces Disney Lawsuit Just as Court Backs Fair Use in AI Training
- BBC: Disney and Universal sue AI firm Midjourney over images
2025 Q1
CEO Bob Iger publicly addresses Disney's use of generative AI in movies and TV with three guiding principles to preserve artistic integrity and legacy.
2024 Q4
Disney forms new Office of Technology Enablement, led by Jamie Voris, to oversee AI and mixed reality adoption focusing on responsible technology deployment and creating immersive 3-D experiences.
- Vitrina AI: Disney New Office to Oversee AI and Mixed Reality
- Reuters: Walt Disney forms business unit to coordinate use of AI and augmented reality
- Deadline: Disney Creates Department To Explore AI And Other Technologies
- Variety: Disney Establishes Group to Oversee AI, Mixed Reality Technologies
- Forbes: 3 Big AI Changes At Disney β With More To Come
2024 Q3: no updates
2024 Q2: no updates
2024 Q1
Disney Accelerator 2024 emphasizes collaboration with external companies exploring AI benefits to the entertainment industry.
2023 Q4
Disney Studios faces controversy replacing background actors with AI alternatives while expanding AI applications in animation and broader company operations.
2023 Q3
Disney creates a task force to explore AI and how it can reduce costs across its entertainment conglomerate.
2023 Q2: no updates
2023 Q1: no updates
2022 Q4: no updates
2022 Q3: no updates
2022 Q2: no updates
2022 Q1: no updates
2021 Q4
Initial exploration of AI in Disney's business with unique use-cases highlighted by Emerj AI Research, marking early interest in AI applications.